At Redomart, we are committed to protect the privacy and personal information of our users. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our us and make use of our services. By accessing or using our website, you agree to the terms and practices described in this policy.
- Information We Collect
1.1 Personal Information: When you create an account, place an order, or communicate with us, we may collect personal information such as your name, email address, shipping address, and payment details. This information is necessary for order processing, delivery, and customer support.
1.2 Usage Information: We may collect non-personal information about your interaction with our website, including your IP address, browser type, operating system, and pages visited. This information helps us analyse website performance and improve our services.
1.3 Cookies and Similar Technologies: We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and provide personalized content. You have the option to disable cookies through your browser settings, but it may affect certain features of our website.
- Use of Information
2.1 Order Processing and Fulfillment: We use the personal information provided to process and fulfill your orders, communicate with you regarding your purchase, and ensure a smooth transaction.
2.2 Customer Support: We may use your information to respond to your inquiries, provide customer support, and address any issues or concerns you may have.
2.3 Marketing and Communication: With your consent, we may send you promotional offers, updates, and newsletters. You have the option to unsubscribe from these communications at any time.
2.4 Website Improvement: We analyse usage information to improve our website’s functionality, enhance user experience, and optimize our services. This may include monitoring traffic patterns, identifying popular pages, and implementing website security measures.
- Information Sharing
3.1 Third-Party Service Providers: We may engage trusted third-party service providers to assist us in operating our website, processing payments, delivering orders, and analysing website performance. These providers have access to personal information solely for the purpose of carrying out their services and are obligated to maintain its confidentiality.
3.2 Legal Compliance: We may disclose your personal information when required to comply with applicable laws, regulations, or legal processes, or in response to valid requests from public authorities.
- Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage method can guarantee absolute security. We cannot ensure or warrant the security of any information you transmit to us.
- Your Rights and Choices
You have the right to access, update, correct, or delete your personal information. If you wish to exercise these rights or have any questions or concerns about your privacy, please contact us using the information provided below.
- Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates. Your continued use of our website after any modifications indicates your acceptance of the updated Privacy Policy.
- Contact Us
If you have any questions, comments, or concerns regarding this Privacy Policy or our privacy practices, please contact us at contact@redomart.com.
By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.